Privacy and cookie policy

1. General

At Knuyt Pipeline Services (hereinafter "KPS"), we consider the privacy and security of your data to be of paramount importance. After all, no one wants their personal data to be thrown away. Therefore, please read this privacy and cookie policy carefully, as it contains essential information about how and why we process your personal data and use cookies.

2. You are entirely free to decide whether or not to share your personal data with KPS, but understand that certain services cannot be performed if you do not enter your personal data on the registration, contact or order form or refuse to process it.

2. Legislation and Responsibility

1. COMPANY NAME, with registered office at Pruimelarenstraat 16, 3700 Tongeren, registered under number BE 0811 562 673 (hereinafter “KPS”), complies with the 'Law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data', as well as the anti-spam provisions of Book XII of the Code of Economic Law concerning the 'law of the electronic economy'.

2. Through this privacy and cookie policy, KPS also complies with the European Regulation 2016/679 of 27 April 2016 on the protection of personal data.

3. You are solely responsible for the accuracy of the information you provide to KPS.

4. KPS is responsible for the processing of your personal data on this website.

3. Acceptance

• By visiting our website and at the latest at the time of your order, you accept all provisions of this privacy and cookie policy and agree that KPS collects and processes your personal data in accordance with this privacy and cookie policy.

4. Personal data collected

• KPS may collect data from you (Personal Data) in various ways:

1. automatically (with or without the use of cookies)

2. during your registration and use of this website

• The data that is automatically collected:

• Through the use of cookies: certain data is collected via cookies.

• Certain data can also be collected without being stored in cookies. This data can only be read by KPS and only during your visit to our website. This includes:

• the TCP/IP address

• the type and version of your navigation system

• the last visited internet page.

• The data you provide us with during your registration and use of the Website, where applicable:

• In the registration form for our newsletter on our website.

• In the contact form on our website.

• In the order form on our webshop.

5. Purposes of the processing

General purposes

Your personal data is collected to:

• To provide you with the service offered on our website, if applicable;

• The delivery and invoicing of the products you have ordered

• Conducting market research to improve the technical and content quality of our website;

• Providing information, sending emails with various offers that might interest you;

• To manage the technical administration of our website;

• After anonymizing the data, compile statistics or conduct surveys regarding the number of visits to the various parts of our website.

Direct marketing

Your personal data will only be used for direct marketing purposes if you have given additional explicit consent for this ("opt-in").

This consent may be withdrawn at any time, without giving reasons and free of charge, for example by clicking on the unsubscribe link provided for this purpose at the bottom of each promotional email message or by sending an email to nico@drillingengeneering.eu nico@pipelineengeneering.eu .

Communication and transfer to third parties

• Your personal data will be kept strictly confidential and will under no circumstances be communicated to third parties without your prior consent.

In order to process your personal data, KPS grants our employees access to it. We guarantee a similar level of protection by imposing contractual obligations on these employees and appointees that are similar to this privacy and cookie policy.

• In the event of a reorganisation or transfer of activities of KPS in whole or in part, whereby it reorganises, transfers or ceases its business activities or if KPS goes bankrupt, this may mean that your data will be transferred to new entities or third parties through which the business activities of KPS are carried out in whole or in part.

• KPS will make reasonable efforts to inform you in advance of the fact that KPS will disclose your data to the aforementioned third party, but you also acknowledge that this is not technically or commercially feasible under all circumstances.

Legal requirements

• Upon request, your data may be provided to the competent authorities (Police and Justice) in the event of serious violations of the law. In rare cases, KPS may be required to disclose your Personal Data pursuant to a court order or to comply with other mandatory laws or regulations. KPS will make reasonable efforts to inform you in advance of this, unless this is subject to legal restrictions.

6. Duration of data retention

1. All personal data will be stored and processed by us for a period that is necessary in view of the purposes of the processing and in view of the contractual relationship between KPS and you.

2. If you have not had a contractual relationship with KPS for 5 years, your customer profile will be automatically deleted.

7. Your rights

• Right of access and inspection:

You have the right to access your personal data, as well as the use that KPS makes of your personal data, at any time, free of charge, without delay and within 30 days.

• Right of correction, deletion and restriction:

You are free to choose whether or not to share your personal data with COMPANY NAME. You also have the right to request KPS to correct, supplement, or delete your personal data. You acknowledge that refusing to share your personal data or requesting its deletion may result in certain services and products not being available.

You may also request that the processing of your personal data be restricted.

• Right to object:

You also have the right to object to the processing of your personal data for serious and legitimate reasons.

You also have the right to object to the use of your personal data for direct marketing purposes at any time. In this case, you don't even have to provide a reason.

• Right to data portability:

You have the right to obtain your personal data processed by KPS in a structured, common and machine-readable format and/or to transfer it to other controllers.

• Right to withdraw consent:

To the extent that processing is based on your prior consent, you have the right to withdraw that consent.

• Exercising your rights:

You can exercise your rights by contacting us, either by email to nico@drillingengeneering.eu nico@pipelineengeneering.eu, by post to KPS, Pruimelarenstraat 16, 3700 Tongeren, or by using the contact page on our website, always enclosing a copy of your identity card.

• Automatic decisions and profiling:

The processing of your personal data does not include profiling and you will not be subject to automated decisions by us.

• Right to lodge a complaint:

You have the right to lodge a complaint with the Data Protection Authority, Drukpersstraat 35, tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, e-mail: contact@apd-gba.be.

This does not affect a provision before a civil court.

If you suffer damage as a result of the processing of your personal data, you can file a claim for compensation.

8. Security and confidentiality

1. KPS has developed security measures adapted at both a technical and organizational level to prevent the destruction, loss, falsification, modification, unauthorized access, or accidental notification to third parties of personal data collected on our website, as well as any other unauthorized processing of this data.

2. Under no circumstances can KPS be held liable for any direct or indirect damage resulting from incorrect or unlawful use of the personal data by a third party.

3. You must comply with security regulations at all times and in all locations, including by preventing unauthorized access to your login details and code. You are solely responsible for the use made of the website on your computer, IP address, and identification data, as well as for its confidentiality.

4. KPS would like to inform you that our website may contain links, hyperlinks, or references to other sites outside the management and control of KPS, and to which this privacy and cookie policy does not apply. KPS is not liable for the content of such linked websites, nor for the offers, products, or services listed therein. KPS therefore recommends that you carefully read the privacy policy of every site you visit, as it may differ from this privacy and cookie policy.

9. Cookie Policy

What is a cookie?

A cookie is a small text and number file that we store in your browser or on your computer's hard drive. This allows us to remember your preferences when using our website.

Unless you have adjusted your browser settings so that it will refuse cookies, our system will place cookies as soon as you visit our website.

Why do we use cookies?

Our website uses cookies and similar technologies to distinguish your usage preferences from those of other users of our website. This helps us provide you with a better user experience when you visit our website and also allows us to optimize our website.

However, cookies and similar technologies do not allow us to systematically collect data that could identify users of our website. They only help us improve the functioning of our website, understand our users' interests, and measure the effectiveness of our website's content.

Due to recent changes in legislation, all websites targeting certain parts of the European Union are required to obtain your consent to use or store cookies and similar technologies on your computers or mobile devices. This cookie policy provides you with clear and comprehensive information about the cookies we use and their purpose.

Use of types of cookies

KPS uses a number of cookies, which can be categorized based on their origin, function and lifespan.

1. First-party cookies are cookies that are placed by a website that is currently being visited by the user (e.g. cookies placed by drillingengineering.eu).

2. Third-party cookies are cookies placed by a domain other than that of our website being visited by the user. If a user visits a website and a third party places a cookie through that website, this is a third-party cookie (e.g., cookies placed by Google, Twitter, and Facebook).

3. Functional cookies are cookies that ensure our website functions properly (e.g., cookies for login or registration, language preferences, shopping carts, etc.). Functional cookies are logically first-party cookies.

4. Non-functional cookies are cookies that can be placed for statistical, social, targeting, and commercial purposes. They are not related to the purely technical support of our website. Cookies with statistical purposes allow us to track which pages of our website you visit, where your computer is located, etc. Cookies with social purposes allow you, as a user, to share the content of the visited website directly with others via social media. Cookies with targeting purposes allow a profile to be built based on your browsing behavior so that the advertisements displayed are tailored to your interests. Cookies with commercial purposes keep track of how many and which advertisements were shown to a user. Non-functional cookies can be first-party or third-party cookies.

5. Persistent cookies: These cookies remain on the user's device for the duration specified in the cookie. They are activated each time the user who placed the cookie visits our website (e.g., cookies placed by social media platforms like Twitter, Facebook, Google Analytics, etc.). Most non-functional cookies are persistent cookies.

6. Session cookies: These cookies allow a user's actions to be simplified and linked together during a browser session. A browser session starts when a user opens the browser window and ends when the user closes the browser window. Session cookies are placed temporarily. As soon as you close the browser, all session cookies are deleted. Most functional cookies are session cookies.

Your consent

By using our website, you agree to the use of cookies. To fully experience our website, you must accept these cookies. You can do this through your browser settings.

You block cookies by activating the browser setting that allows you to refuse the placement of cookies. However, if you use your browser settings to block these cookies, you may not be able to access (certain parts of) our website. Read this cookie policy carefully for more information.

If you wish to withdraw your consent, you must delete your cookies through your browser settings. For more information about deleting or blocking cookies, please visit the following website: http://www.aboutcookies.org/Default.aspx?page=2.

Changing your browser settings

We'd like to point out that web browsers allow you to change your cookie settings. These settings are usually found in the "Options" or "Preferences" menu of your web browser. To better understand these settings, the following links may be helpful. If not, you should consult the "Help" function in your web browser for more details.

• Cookie settings in Chrome

• Cookie settings in Firefox

• Cookie settings in Safari

• Cookie settings in Internet Explorer

More information about cookies

Information about cookies

Further useful information about cookies can be found here: http://www.allaboutcookies.org/

Internet Advertising Bureau

The association of digital marketers has compiled a guide on online behavioral advertising and online privacy. You can find the guide here: http://www.youronlinechoices.eu/

10. Applicable law and jurisdiction clause

This privacy and cookie policy is governed, interpreted and executed in accordance with Belgian law, which applies exclusively to any dispute.

The courts of the Antwerp district court have exclusive jurisdiction to judge any dispute that may arise from the interpretation or implementation of this privacy and cookie policy.